Get in Touch

Have questions about our products or need support? We're here to help you make the most of your Aquasync experience.

Email Us

info@aquasync.com

support@aquasync.com

Call Us

+91 90071 95231

Mon-Fri 9:00 AM - 6:00 PM

Visit Us

Tech Park, Salt Lake

Kolkata, West Bengal: 700001

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Send us a Message

Frequently Asked Questions

How long does the UV purification process take?

The UV-C purification cycle takes just 90 seconds to eliminate 99.9% of harmful bacteria and viruses.

How often do I need to replace the filters?

Filters should be replaced every 2-3 months depending on usage. The smart app will notify you when it's time for replacement.

Is the bottle dishwasher safe?

The bottle body is dishwasher safe, but we recommend hand washing the cap and UV module to preserve the electronics.

What is the warranty period?

All Aquasync products come with a 2-year comprehensive warranty covering manufacturing defects and electronic components.

Need Immediate Help?

For urgent technical support or warranty claims, please call our dedicated support line.

Call Support